Help
Short guides to getting things done on Grapevine.
For businesses
- Buy creditsWhat a credit costs, the volume discounts, and how to pay by card on the portal.
- Close or fill a jobPause a job for a while, or close it for good, and what happens to the applicants and the job when you do.
- Create your businessSign in to the business portal, find your business on Google Maps and set it up in four short steps.
- Grapevine on your phoneWhat the Grapevine Business app does, what stays on the portal, and how to sign in with an emailed code.
- Invite your teamAdd colleagues to your business by email, choose what each person can do, and manage invitations from the Team page.
- Post a jobCreate a job on the portal in three steps (details, pay and hours) and choose whether it goes live straight away.
- QR posters and sharingPrint a poster or sticker with a QR code that opens your business or one of your jobs, and see how often it is scanned.
- Review applicants and the pipelineThe stages an application moves through, the moves you can make from each one, and what the applicant is told.
- Unlock a contactWhat unlocking an applicant shows you, what it costs (one credit) and what happens when you run out of credits.
- Your account and privacyWhere to change your own details, how often you get emails, the terms your business agrees to, and how to delete a business account.
For job seekers
- Applying for a jobSwipe right on the Apply tab to apply, finish your resume first, and see where a swipe left sends a job.
- Deleting your accountDelete your Grapevine account from Settings in the app, what is erased, and how to ask by email instead.
- Following businessesFollow local businesses in the Grapevine app so you hear when they post a job, and see their new jobs in your Activity tab.
- MessagesChat with a business in the Chat tab once it asks to get in touch about your application, and how to delete a message.
- NotificationsWhat Grapevine notifies you about, why the lock screen never shows an outcome, and how to turn notifications on or off.
- Sign up and your profileSign up in the Grapevine app with your phone number, answer a few welcome questions, then finish your resume so you can apply.
- What happens after you applyFollow your application through Received, Under Review, Shortlisted, Contact and the outcome, and why a decline or hire can take a while to show.
- Your photo and privacyGrapevine has no profile photo today. What businesses see of you, what stays hidden, and how to block, report or reset.